Q: How far in advance should I book?
A: We recommend booking at least 2-3 weeks in advance to ensure availability, especially for weekends and holidays. For larger events, even earlier booking is advisable.
Q: What areas do you serve?
A: We primarily serve the Portsmouth area, but we are happy to discuss events in neighboring regions. Travel fees may apply depending on the distance.
Q: Can you accommodate dietary restrictions?
A: Absolutely! We are experienced in accommodating various dietary needs including vegan, vegetarian, gluten-free, and allergies. Please inform us of any restrictions when booking.
Q: What is included in the price?
A: Our pricing typically includes menu planning, grocery shopping, cooking, serving, and kitchen cleanup. Specific inclusions will be detailed in your personalized proposal.
Q: Do I need to provide any equipment?
A: We usually bring our own professional cookware and serving equipment. If there is any specific equipment needed from your end, we will discuss it during the menu planning process.
Q: How do I pay for the service?
A: We accept various forms of payment, including credit cards, bank transfers, and cash. Payment details will be provided in your booking confirmation.
Q: What safety measures are in place regarding COVID-19?
A: We adhere to strict hygiene and safety protocols, including regular hand washing, sanitization of equipment, and mask-wearing when necessary. We follow all local guidelines to ensure your safety and peace of mind.